(Chicago, IL) — The head of United Airlines is trying to reassure customers after a number of recent incidents have raised concerns about safety. In a letter sent to customers on Monday, CEO Scott Kirby said the company is reviewing each case to help inform the airline’s safety training and procedures. On Friday, a United-operated Boeing plane was found to be missing an external panel when it landed in Oregon. This came after other incidents involving Boeing planes including one that rolled onto the grass in Houston and another that lost a tire after taking off from San Francisco. Kirby said last week that United is pausing orders for Boeing Max 10 aircraft and deciding whether to switch to Airbus, Boeing’s rival.
United Airlines CEO Reassures Customers About Safety
Mar 18, 2024 | 10:09 AM